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PRIVACY POLICY

This Privacy Policy governs the manner in which KARANIYA EXPERIENCE hotels, spas and restaurants group collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.karaniyaexperience.com and its hotels, spas and restaurants affiliation website (“Site”) including THE ULIN VILLAS AND SPA, Seminyak – Bali and its official www.theulinvilla.com This privacy policy applies to the website and all products and services offered by KARANIYA EXPERIENCE and THE ULIN VILLAS AND SPA, Seminyak – Bali.

Personal Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our “website”, book or place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our “website”. Users may be requested and asked for, as appropriate, name, email address, mailing address, phone number and credit card information. Users may, however, anonymously visit our website. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.

Non-Personal Information
We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as the operating system and the internet service providers used and other related information.

How We Protect Your Information
We take up appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

How we use collected information
KARANIYA EXPERIENCE hotels, spas and restaurants group may collect and use Users personal information for the following purposes:
  • Information you provide helps us respond to your customer service requests and support needs more efficiently. This is to improve our customer service.
  • We may use feedback you provide to improve our products, services and information available on our website.
  • We may use information in the comprehensive to understand how our Users as a group use the services and resources provided on our website.
  • To send Users information they agreed to receive about topics we think will be of interest to them. To run a promotion, contest, survey or other Site feature.
  • We may use the information Users provide about themselves to process payment when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our website.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or administrator activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Web browser cookies
Our website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not be functioning properly.

Third party websites
Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms, conditions and policies.

Changes to this privacy policy
KARANIYA EXPERIENCE hotels, spas and restaurants group has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at:
THE ULIN VILLAS AND SPA
Jalan Merta Sari, Seminyak
Badung – Bali, Indonesia
Phone: +62361-735000
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